Generally
This policy describes how Rescued Fruits AB (org. no. 556959-8922) hereinafter referred to as Rscued, handles your personal data and shares it with our partners ICA Sverige and Städa Sverige. With this Privacy Policy, we want to show how we ensure that your personal data is processed in accordance with applicable personal data legislation so that you can feel safe when you provide us with your company and personal data.
Data Controller
Rscued is the data controller for the processing of your personal data and is responsible for ensuring that such processing takes place in accordance with applicable legislation.
Information collection
In order for you to be able to purchase /use our goods or services or contact us for service, support or information, we must collect and process certain personal data.
We collect information from you when you order products or services via our websites , contact us via contact forms, browse our site, register in our app, or when you sign up for our newsletter. The information collected when ordering /using products or services includes your name, your email address, your telephone number, if a company its corporate registration number and address details. When browsing the site, cookies save which computer has been in our store and which subpages have been visited. When signing up for newsletters and when using contact forms, we save your email address and name if specified.
Use of information
Rscued processes your personal data for various purposes. Mainly for the purpose of,
- Fulfill our obligations towards you as a customer /user/garden owner , such as completing purchases, subscriptions, invoicing and providing support.
- Enable general customer care and customer service, such as answering questions about products and services and correcting incorrect information.
- Provide information by post, email, SMS/MMS and telephone regarding Rscued and other services within the company.
- Improve our customer offering, for example, development of services, products and features.
- Prevent fraud and perform risk management.
- Comply with applicable legislation, such as accounting laws.
- The data can also form the basis for market and customer analyses, market research, statistics, business monitoring and business and method development related to the purchase of goods and services.
Legal basis for data collection
Purpose 1: To administer, develop and deliver our goods and services and provide support
Legal basis: Fulfillment of purchase agreement (terms of sale) and, where applicable, completion of subscription agreements (subscription terms)
What personal data is stored: Name of contact person, company name, company registration number, address, telephone number and email.
Storage period: Three years after you were last active at Rscued, for example by using our services or contacting our customer service.
Purpose 2: To ensure that applicable Swedish legislation is complied with, such as the Accounting Act.
Legal basis: Obligation under applicable law
What personal data is stored for this purpose: Name of person, address, telephone number and email and in the case of a company, its company name, corporate registration number and company address, telephone number and email.
Storage period: As long as we are required to store the data under applicable law
Purpose 3: Communication about Rscued and our partners' or group companies' services through post, email, telephone and SMS/MMS
Legal basis: Balancing of interests
What personal data is stored for this purpose: Name of contact person, address, telephone number and email.
Storage period: Three years after you were last active at Rscued, for example by using our services or contacting our customer service.
How long do we store data about you?
Your personal data will only be stored for as long as there is a need to store it to fulfill the purposes for which the data was collected in accordance with this Privacy Policy. Rscued may store the data longer if necessary to comply with Swedish legislation or, where applicable, to safeguard legal interests.
Disclosure to third parties
We do not sell, trade, or otherwise transfer personally identifiable information to third parties , except for our partners ICA Sverige AB and Städa Sverige . A third party does not include trusted third parties who help us operate our website. (hosting provider) or our company (accountant & accounting firm) and official partners such as payment providers, TA systems and business systems when necessary to fulfill an ordered commitment.
We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations that pose a potential risk to a person's physical safety, violations of our Terms of Service, or other times when required by law.
Security & Information Protection
We take a variety of security measures to protect your personal information. We use encryption methods to protect sensitive information transmitted over the internet. Only employees who are required to perform a specific job (e.g. billing or customer service), have access to personally identifiable information. The computers/servers used to store personally identifiable information are located in a dedicated and secure environment in Sweden.
Do we use cookies?
Yes. Our cookies improve access to our website and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting user interests. Our use of cookies is not linked to any personally identifiable information on our website.
Unsubscribe
We use the email address you provide to send you information and updates regarding your garden, order, occasional newsletters, related product information, etc. If you no longer wish to receive such communications, you will find information on how to unsubscribe at the end of each email.
Privacy Policy Change
Rscued reserves the right to change and supplement the privacy policy if necessary.
Contact information
Please do not hesitate to contact us if you have any questions about this privacy policy, the processing of your personal data or if you would like to request a register extract. Our contact information can be found at https://rscued.se/pages/kontakt